BILLING

Billing & Refund Policy

How plan charges, payment review and refund requests are handled.

Plan pricing

Public prices and plan entitlements are taken from the active Admin Plans configuration shown on the Pricing page.

Payment review

Where manual payment review is used, access may remain pending until the submitted payment is verified.

Refund requests

Refund eligibility depends on the payment circumstances, service usage and applicable law. A payment should not be represented as automatically refundable unless that is explicitly stated during checkout.

Plan changes

Changing plans can change enabled features and limits. Customers should review the current plan details before paying.

Billing records

Customers can review plan and payment history from the authenticated workspace billing area.